08-22-2007, 06:09 PM
Arrrgh.
24" iMac, Intel C2duo, 2GB RAM (thanks Larry), MacOS 10.4.10. I bought it refurbed last fall and installed bootcamp/WinXP pro without probs. This machine is used primarily to access internet and play Worlds of Warcraft. I installed WOW on both the Mac partition and the windows side (Venti is not as well supported on the Mac).
Everything worked perfectly until last month when the video started getting flaky while playing WOW (misscolored or flashing polygons, inaccurate terrain colors) followed shortly by Kernel Panics. Started happening on the WinXP side although without the pre-crash flaky video stuff. The iMac has started having KPs now without running WOW (was running Safari at the time).
I suspected this was a WOW problem and went to Blizzard support and followed their recommendations:
http://www.blizzard.com/support/wow/?id=aww0787p
repaired permissions
deleted preference files
deleted game data files
checked resolution settings
removed extraneous USB devices
No help/ no happiness.
removed the OWC Ram and reinstalled the two factory 512MB sticks
No help/ no happiness
I called Apple Care yesterday and talked to 3 inital screeners and 1 "product specialist"
repaired permissions (again)
verify disc
repaired disc
reset Parameter Ram
Apple Hardware Test
created a new user
Archive and Install (which took me to 10.4.7)
reinstall 10.4.10
reinstall WOW and Burning Crusade (9 discs!)
reinstall WOW updaters
No help/ no happiness
Now they want me to take it into an "authorized repair center" for "further tests".
Come on! I don't see how this could be anything but a hardware issue.
It crashes on both the Mac and the WinXP side, and it crashes using Safari as well as WOW. There is no common software thread that I can see. This is gonna take weeks and finally they will (after I pull the last of my hair out) replace it.
Arrrrghhhh!.....
Thanks for letting me vent!
Dad
24" iMac, Intel C2duo, 2GB RAM (thanks Larry), MacOS 10.4.10. I bought it refurbed last fall and installed bootcamp/WinXP pro without probs. This machine is used primarily to access internet and play Worlds of Warcraft. I installed WOW on both the Mac partition and the windows side (Venti is not as well supported on the Mac).
Everything worked perfectly until last month when the video started getting flaky while playing WOW (misscolored or flashing polygons, inaccurate terrain colors) followed shortly by Kernel Panics. Started happening on the WinXP side although without the pre-crash flaky video stuff. The iMac has started having KPs now without running WOW (was running Safari at the time).
I suspected this was a WOW problem and went to Blizzard support and followed their recommendations:
http://www.blizzard.com/support/wow/?id=aww0787p
repaired permissions
deleted preference files
deleted game data files
checked resolution settings
removed extraneous USB devices
No help/ no happiness.
removed the OWC Ram and reinstalled the two factory 512MB sticks
No help/ no happiness
I called Apple Care yesterday and talked to 3 inital screeners and 1 "product specialist"
repaired permissions (again)
verify disc
repaired disc
reset Parameter Ram
Apple Hardware Test
created a new user
Archive and Install (which took me to 10.4.7)
reinstall 10.4.10
reinstall WOW and Burning Crusade (9 discs!)
reinstall WOW updaters
No help/ no happiness
Now they want me to take it into an "authorized repair center" for "further tests".
Come on! I don't see how this could be anything but a hardware issue.
It crashes on both the Mac and the WinXP side, and it crashes using Safari as well as WOW. There is no common software thread that I can see. This is gonna take weeks and finally they will (after I pull the last of my hair out) replace it.
Arrrrghhhh!.....
Thanks for letting me vent!
Dad