12-11-2006, 07:59 PM
Ron,
I just recently cancelled my Earthlink acct. and had no real problem. If I recall correctly I called around noon EST and had a minimal wait to talk to a real person. I don't recall the number I called, I think it was the phone # on the website. They do, of course, try to convince you to stay or keep just your earthlink email address for a small monthly fee. All in all, a fairly painless experience. Your experience may have just been a case of bad timing.
biggles
I just recently cancelled my Earthlink acct. and had no real problem. If I recall correctly I called around noon EST and had a minimal wait to talk to a real person. I don't recall the number I called, I think it was the phone # on the website. They do, of course, try to convince you to stay or keep just your earthlink email address for a small monthly fee. All in all, a fairly painless experience. Your experience may have just been a case of bad timing.
biggles