Grar! Dell wants their migration kit back after I buy it for $9 and they charge me $31.

[Carnos Jax]

Though my order was cancelled, I 'may' be able to email you my order confirmation, but then again, you probably have one as well.

You have plenty of 'legs' to stand on. They can't back charge you like that. Dispute it with the credit card. Easy win. Dell may then contact you directly (after the charges are reversed by the credit card company) via mail. You may have to defend yourself again, but just explain everything, it'll be an easy win also. I think they just figure that some people aren't gonna fight it.

I have experience with Dell on matters like this...