01-02-2007, 08:09 PM
Dispute the charge.
I have a confirmation email, though my items never shipped. A friend of mine did actually receive his (and he got order his after I ordered.) I may be able to get a copy of his invoice.
FWIW, I spoke with eight different Dell reps over this. Finally one manager agreed to sell me the surge protector and a 512MB USB drive (they are out of the 1GB drives) for the same price. My friend who ordered after me bought a bunch, and I was able to buy some from him at the same price.
I have a confirmation email, though my items never shipped. A friend of mine did actually receive his (and he got order his after I ordered.) I may be able to get a copy of his invoice.
FWIW, I spoke with eight different Dell reps over this. Finally one manager agreed to sell me the surge protector and a 512MB USB drive (they are out of the 1GB drives) for the same price. My friend who ordered after me bought a bunch, and I was able to buy some from him at the same price.