02-16-2007, 07:51 AM
Dave-
I've set up a HelpDesk phone system that my company uses. We have staff using it over our WAN in Columbia SC, Athol MA, Chicago IL, Tacoma WA, and Yakima WA. Oh, I almost forgot we also have someone in Monterrey Mexico using it. It is Trixbox running FreePBX 2.0. We bought $20 USB headsets and use free softphones from Counterpath (http://xten.com/) The have Windows, OS X, and Linux softphones available. I'd be happy to give you a tour if you'd like.
A very simple desktop machine would probably be more than sufficient for 3 users. If you want to use analog POTS lines though you'll need to get some hardware in the form of FXO/FXS cards from Digium or some other suppliers. That will cost about $400-$600 depending on what you want to do. If you can get a 1.5 DSL or Cable connection that would probably work fine and cost much less.
I've set up a HelpDesk phone system that my company uses. We have staff using it over our WAN in Columbia SC, Athol MA, Chicago IL, Tacoma WA, and Yakima WA. Oh, I almost forgot we also have someone in Monterrey Mexico using it. It is Trixbox running FreePBX 2.0. We bought $20 USB headsets and use free softphones from Counterpath (http://xten.com/) The have Windows, OS X, and Linux softphones available. I'd be happy to give you a tour if you'd like.
A very simple desktop machine would probably be more than sufficient for 3 users. If you want to use analog POTS lines though you'll need to get some hardware in the form of FXO/FXS cards from Digium or some other suppliers. That will cost about $400-$600 depending on what you want to do. If you can get a 1.5 DSL or Cable connection that would probably work fine and cost much less.