11-30-2007, 12:15 AM
There are programs that claim to repair the registry, but they often do more damage than good. If you choose to use a Registry repair tool make sure you have a back up of any data that is important to the CUTE girl who is coming to you for help. If the registry gets hosed, you're pretty much done for in regards to that Windows installation. You'll be able to get the files off, but you'll have to mount the drive to another system and fight with permissions and ownership and well, it would definitely be wiser to back them up before you hose the system.
I'll give you some advice though. I've tried to win this battle in the past. You can't win. If the user is using Windows and does not already know about housekeeping and antivirus then he/she will end up in the same position in a few short months, maybe a year. The next time though he/she will blame YOU for the problem. Unless you can convince them to use Linux or get a Mac you just can't win.
I'll give you some advice though. I've tried to win this battle in the past. You can't win. If the user is using Windows and does not already know about housekeeping and antivirus then he/she will end up in the same position in a few short months, maybe a year. The next time though he/she will blame YOU for the problem. Unless you can convince them to use Linux or get a Mac you just can't win.