01-12-2008, 04:43 PM
Generally, I'm satisfied with OWC performance. One sore point is when I ordered an eSATA card and then sold the computer it was intended for a couple months afterwards, without ever opening the package. They refused to accept it as a return, (it was about 120 days since I'd purchased it) even when I offered to pay a restocking fee and buy the correct one for the replacement computer. Seems, since I've spent thousands of dollars with them (and still am spending, BTW) they might have gone the extra mile, taken the unused card back and credited some part of what I'd paid toward a new one - I bought THAT card elsewhere after the disappointing episode.