02-14-2008, 10:35 PM
[quote martin]I tried called them: OWC asked me first to call the manufacturer (!). I did. The manufacturer tried to take care of the problem, but couldn't. I returned to OWC, and was told that too much time had transpired and they wouldn't take back the defective product. Even though they knew, two days after I bought it, it didn't work (because I called). Really aggravating when, after trying what OWC asked, they refused to make good on their defective product.
Some gaps in the story I'm hoping you can fill in:
1) What was the product, and what was the problem?
2) Was the product warrantied?
3) How long after you purchased the product did you return it to OWC? Was it 33 days later, 3 months later, a year later?
Some gaps in the story I'm hoping you can fill in:
1) What was the product, and what was the problem?
2) Was the product warrantied?
3) How long after you purchased the product did you return it to OWC? Was it 33 days later, 3 months later, a year later?