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El Gato Customer service - Very good, SIlent Upgrade !
#6
in re-reading.... they gave you the Hybrid + a replacement 250, right?

[quote cbelt3]We bought a refurbed Eyetv 250 from our gracious hosts. When it failed after 1 hour's use, I contacted El Gato and they were very helpful, and ultimately we sent it back to them. After the expected delay, we received a brand new EyeTV Hybrid in the mail !

Dayum ! Now THAT's what I call customer service !

(PS- I know that OWC would have also taken care of the issue, but I just decided to call el Gato first).
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Re: El Gato Customer service - Very good, SIlent Upgrade ! - by OWC Larry - 02-15-2008, 01:52 AM

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