Anyone here know about Business Intelligence software?

[ztirffritz]

we have about 800 employees at 7 sites in US and Mexico. I agree with everything that you say 100%, but my opinion counts for zilch. I spend my days writing Crystal Reports to extract data from our ERP software. Cognos was supposed to help limit the amount of time that I'm spending on that, but it has actually caused it to go up. The managers don't want to take the time to learn how to use the Cognos sofware, so they ask to have accounts set up for their underlings at $1000 each.

I am personally maintaining about 130 computers at two sites in Washington state. I'm the resident ERP 'expert' because I'm the only one who hasn't been fired or quit yet. Understaffed doesn't even begin to describe the situation.