my new iPhone is perfect but the earbuds? not so much (broke!) advice?

[BigGuynRusty]

[quote mattkime]I was curious if anyone had advice on getting a set of iphone earbuds replaced under warranty. They're only about a month old but one of the earbud speakers is damaged, distorting sound. no visible cause of damage.

i'd rather not go through the hassle of a "genius" appointment. can i just call apple and plead my case? Yes, just like the "Good Ole" days!

BGnR