09-25-2008, 04:03 PM
"Quoted printable" is a standard MIME encoding of 8-bit characters using the 7-bit ASCII character set. It was needed because the oldest mail SMTP protocols only support 7-bit characters. If you are seeing it displayed complete with the "=" signs, the email is either missing some part of the MIME headers, or is not set correctly to interpret the MIME encoding. Or the outside sales guy needs to turn off MIIME encoding as most modern mailers can handle 8-bit character transmission.