12-31-2008, 03:10 AM
"But I really did pay for it, and I really didn't get it."
…and you really did send it and it really was delivered.
This is a tough one.
Assuming the buyer is being honest, you're both out at the fault of the USPS.
I would tell the buyer that you'll do everything in your power as far as contacting the USPS, but you can't refund the money on a transaction that the USPS says was delivered.
Both of you should take a claim up with the USPS and say it wasn't delivered and work together to get it straightened out.
…and you really did send it and it really was delivered.
This is a tough one.
Assuming the buyer is being honest, you're both out at the fault of the USPS.
I would tell the buyer that you'll do everything in your power as far as contacting the USPS, but you can't refund the money on a transaction that the USPS says was delivered.
Both of you should take a claim up with the USPS and say it wasn't delivered and work together to get it straightened out.