At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake...

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At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake...

rgG

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#2

01-12-2009, 11:21 PM

Great story. I thought it was going to be that the person called and whined about making the mistake, but it was totally the L.L. Bean customer service rep's idea about replacing them at no charge.

My husband orders from them from time to time, now I will have to put them on my trusted vendor list.

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Messages In This Thread

At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by Harbourmaster - 01-12-2009, 11:08 PM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by rgG - 01-12-2009, 11:21 PM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by graylocks - 01-12-2009, 11:31 PM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by Tofer - 01-13-2009, 12:15 AM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by JoeH - 01-13-2009, 12:32 AM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by IronMac - 01-13-2009, 12:53 AM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by comaplate - 01-13-2009, 01:34 AM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by Racer X - 01-13-2009, 01:49 AM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by Jack D. - 01-13-2009, 02:47 AM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by Kraniac - 01-13-2009, 03:23 AM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by GuyGene - 01-13-2009, 03:27 AM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by Dennis S - 01-13-2009, 06:15 AM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by $tevie - 01-13-2009, 04:32 PM

Re: At L.L. Bean the Customer is ALWAYS Right, even when they make a stupid mistake... - by Dennis S - 01-13-2009, 06:30 PM

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