01-13-2009, 12:43 AM
And it's a voluntary poll - completely unscientific. It's biased towards the people who sent in their surveys (I forgot to this year) and towards the people who subscribe to CR. Nevertheless, let's say they get more responses for Toyotas than Buicks, the repair rate will still be per capita and therefore valid to compare between the brands. With the caveats I (and others) previously mentioned.