03-08-2009, 08:21 PM
DSL working and Voice dead is very strange.
Maybe give some more details. How is your DSL wired? Is it with the filters on each jack which is most typical today, or a filter/splitter near the demarcation box with voice going to one pair of wires and DSL going to a second pair?
How new/ancient is the phone wiring? Which decade do you think it's from? Is it the 4 thick Red/Green/Yellow/Black wiring or the thinner cat-3/cat-5 type wire with striped colors?
What was the cause last time (did a rodent chew on the wires?)
Do you know where then other end of the wire from that jack goes to, is it to another wall jack, or direct to the demarcation box?
Wire generally doesn't fail unless something damages it. So the connections seem more likely.
If DSL and voice are using the same pair of wires, then it is really strange that you can't get a dial-tone from that line with a phone, but can with the other jack.
Maybe give some more details. How is your DSL wired? Is it with the filters on each jack which is most typical today, or a filter/splitter near the demarcation box with voice going to one pair of wires and DSL going to a second pair?
How new/ancient is the phone wiring? Which decade do you think it's from? Is it the 4 thick Red/Green/Yellow/Black wiring or the thinner cat-3/cat-5 type wire with striped colors?
What was the cause last time (did a rodent chew on the wires?)
Do you know where then other end of the wire from that jack goes to, is it to another wall jack, or direct to the demarcation box?
Wire generally doesn't fail unless something damages it. So the connections seem more likely.
If DSL and voice are using the same pair of wires, then it is really strange that you can't get a dial-tone from that line with a phone, but can with the other jack.