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Mom Says Delta Asked Her to Leave First Class Seat Because Her 9-Month Old Baby Was Crying
#11
graylocks wrote:
[quote=C(-)ris]
A baby screaming is really no different than someone yelling at someone else or listening to loud music.

the effect on the environment may be similar but those are very different situations. intent is everything. and guess you feel the folks in coach deserve to put up with noise but not the more endowed flyers. interesting. (not really but i'm trying to keep this civil...)
No, the class doesn't matter. The back of the plane is the loudest place to sit already and the front is the quietest. If I had a loud baby, I'd move to the back where it minimized the impact to others. Depending on how loud the baby was, you probably couldn't even hear him/her from a few seats away in the back.

Similar to being in church. If your child is crying or misbehaving you take them to the back or the crying room so as not to disturb others. Basic consideration and respect for others.
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#12
Luckily this Delta Debacle ended with a happy ending; the baby fell asleep prior to takeoff. But if the baby continued to cry throughout the flight and disrupted the First Class passengers...well...that's another story...at least in my opinion.

I have empathy for the flight attendants. What a horrible "no win" situation to be in. No matter what they did someone would be pissed. You would think there is in place a Delta Flight Policy regarding this type of event which would determine the proper procedure for the flight attendants. I don't know, maybe their decision to move the offending child and parents to the back of the plane from First Class was/is the "official" policy. Who knows? I guess that's one for Delta (and other airlines) to answer...

D & C
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#13
C(-)ris wrote:
Depending on how loud the baby was, you probably couldn't even hear him/her from a few seats away in the back.

Similar to being in church. If your child is crying or misbehaving you take them to the back or the crying room so as not to disturb others. Basic consideration and respect for others.

take it from someone who always flies steerage - a crying baby will be heard no matter what part of the plane it's in. maybe, MAYBE, those in first class wouldn't hear much but the rest of coach certainly would.

a church crying room is a very different option than the back of the plane. the ones i've seen have been sealed rooms with thick glass for viewing the sanctuary and the quieting benefits all including worshippers in the cheap seats. (a bit of facetiousness there.)
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#14
I don't leave it to chance when I board a plane, and always have a set of noise-isolating IEMs with me, as well as a set of earplugs for longer flights.

Everything else aside, cutting down on the natural ambient noise of the cabin just makes for a much more pleasant experience.
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#15
graylocks wrote:
[quote=C(-)ris]
Depending on how loud the baby was, you probably couldn't even hear him/her from a few seats away in the back.

Similar to being in church. If your child is crying or misbehaving you take them to the back or the crying room so as not to disturb others. Basic consideration and respect for others.

take it from someone who always flies steerage - a crying baby will be heard no matter what part of the plane it's in. maybe, MAYBE, those in first class wouldn't hear much but the rest of coach certainly would.

a church crying room is a very different option than the back of the plane. the ones i've seen have been sealed rooms with thick glass for viewing the sanctuary and the quieting benefits all including worshippers in the cheap seats. (a bit of facetiousness there.)
True dat,

I just tune it out....
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#16
After my first kid, somebody asked me what I liked best about being a Dad.

"I can hear any kid in the world scream their head off, and the only thing that goes through my head is a wave of pleasure and a single thought - It's not mine"

Nope. (Others') Noisy babies don't bother me in the least. As noted above, the Mother was doing her level best to tend to it.

The over pampered passengers need to get a life.
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#17
Flying with small children is the worst. The most you can hope for is that they fall asleep on take off. Infants are not as bad because you can basically swaddle them for the whole time and maintain the peace, but if you don't even give the parent a chance then everyone is asking for trouble. Luckily in this case it worked out. Once you get to the walking/crawling stage through maybe 3 yrs they will want to be loud and mobile and there is not a ton you can do about it. Distractions like iPads and toys only work for so long. Again, sleep is the best case scenario.
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#18
M A V I C wrote:
...
That said, I don't fly Delta because of their bad service.

I'm rather tired of Delta as well, but who's better? I've had a couple of nice recent experiences with SWA, but I have to drive nearly 2 hrs to get to an airport they fly from.

So, again, who's better?
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#19
Billybob,

All airlines have issues at some point. Delta has been good and bad. Jetblue has been good and bad. To me, it's less the airline and far more the specific representatives/employees/flight attendants and such. My wife and I took Baby M from NY to CA via Jetblue. She was 11 months old. The flight attendants were fantastic. They went out of their way on multiple occasions to give us a hand. They even warmed Baby M's bottle for us!

The staff at the airports in both NY and CA were horrendously awful. They were a source of agita on multiple occasions. One rep was clueless beyond compare. I handed her our tickets - all three of them - and specifically stated that Baby M had her own seat. I even pointed to Baby M and said we're taking her car seat on the plane with us. There was no way to misunderstand that Baby M was the 3rd passenger. No possible way.

What does the rep do? She looks at the tickets and said we can't board until our 3rd passenger was ready to board with us. And, she asked if we were checking in Baby M's car seat as baggage. This happened _after_ I explicitely said Baby M was the third passenger and that we were taking her car seat on the plane with us.

I wanted to say, "Uh, didn't you listen to what I just told you?" but, rather than make her seem even more of an idiot and cause agita to everyone, I said "She's the 3rd passenger and we're taking her car seat on board with us." After that, I took back the tickets and walked passed her with Baby M (in her car seat) in hand.

And, yes, Baby M did in fact have her own seat and was an angel both flights. The fact that she had her own seat and was able to lounge in her car seat (and play and snooze and eat, etc) made a _huge_ difference. The extra seat was worth every penny. That we chose flight times that worked nicely with her normal day to day schedule helped, too.

Robert
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#20
hi everyone,

I should point out that I'd be _very_ upset if paid for 1st class seats and Delta asked me to leave them because Baby M was crying. If I coughed up the bucks for the seats, then I'm entitled to use them, especially if I was making an effort to quiet down my daughter. Other passengers have rights but I have the same rights as a paying customer.

During our flights to and from CA on Jetblue, my wife and I each took turns walking the aisle with Baby M. She cried and screamed for a minute or two now and again during the flight but such is the nature of an infant. Each time, we quickly got the situation as under control. The other passengers complimented Baby M's behavior as well as our efforts to keep her from inadvertently causing any chaos in the cabin.

For the record, Baby M was too old to be swaddled. That's fine for a very young infant. an 11 month old? Not a chance. that's why we coughed up the bucks for a 3rd seat and let her relax with one of her favorite toys in her car seat during the flight. We also read to her, let her listen to music, etc. Or, when she wasn't in her car seat, on our lap or in our arms while we walked the aisle with her.

I can just imagine how the snotty 1st class passengers might have reacted if the parent decided to change the baby at their seats instead of in the bathroom.

Robert
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