11-17-2012, 12:42 AM
My wife is an Occupational Therapist providing Early Intervention services and she is required to start using an online-based system set up by our state's Department of Health for billing and treatment progress notes and reports. Up to now she has had to hand-write and send or fax these forms, but now it's all going to done via the web. She logs into a "portal" to a system that uses software by this particular company, and they say that they require a Windows based computer and Internet Explorer!! They also say that Macs are "not supported." Since my wife is not particularly computer-savvy, I have the job of making sense of all this and at first glance I think it's gonna be a nightmare.
I've spent a few minutes logged in, and from what I can tell, Macs are "not supported" only because the staff at this software company doesn't want the bother of fielding tech support calls dealing with more than one OS. Everything I've seen looks like standard web pages with javascript – nothing that any Mac with a normal web browser can't do. Before I start looking for used Windows laptops or a cheap Intel Mac (her laptop is the last G4 PPC PowerBook), I thought I would ask here to see if anyone has knowledge of these kinds of web-based software systems and whether a Mac truly can or can't do the job. Apparently Cúram Software is a big vendor of this kind of software for many government agencies, so I'm hoping that someone around these parts might have had to deal with them and would know the scoop. TIA for any help!
I've spent a few minutes logged in, and from what I can tell, Macs are "not supported" only because the staff at this software company doesn't want the bother of fielding tech support calls dealing with more than one OS. Everything I've seen looks like standard web pages with javascript – nothing that any Mac with a normal web browser can't do. Before I start looking for used Windows laptops or a cheap Intel Mac (her laptop is the last G4 PPC PowerBook), I thought I would ask here to see if anyone has knowledge of these kinds of web-based software systems and whether a Mac truly can or can't do the job. Apparently Cúram Software is a big vendor of this kind of software for many government agencies, so I'm hoping that someone around these parts might have had to deal with them and would know the scoop. TIA for any help!