My Comcast bill just increase by over $7 :(

[space-time]

another year, another increase. The Limited Basic Service has only a handful of channels, but I get a $10 discount on internet. The internet is 30 down / 5 up, with 1 TB per month data cap.

Dec 2016



Jan 2017

[NewtonMP2100]

....that's comcastic....????

[SteveG]

You can make yourself feel better by not watching NBC television (which admittedly is pretty easy).

[space-time]

On the other hand, I cannot find any trade of that data meter that Comcast used to show me each time I logged in. I searched everywhere, there is no data meter on my account, at least not that I can easily find.

Strange. Maybe they no longer have data caps?

[graylocks]

space-time wrote:
On the other hand, I cannot find any trade of that data meter that Comcast used to show me each time I logged in. I searched everywhere, there is no data meter on my account, at least not that I can easily find.

Strange. Maybe they no longer have data caps?

went looking for the meter last month and wound up having to chat with customer dis-service. i complained that the meter used to be annoying to find but now it was downright gone. at first she just looked up my usage and told me. i replied in ALL CAPS that i wanted to access the meter myself. this is the link she sent me: Comcast Data Meter

[space-time]

yeap, I searched in their FAQ and found that link.

but, the data usage meter is no longer displayed on your account page when you log in, you have to search for it.

After I found that link, the look/layout of the web page changed and yes, I was able to go back and forth to my account, and the data usage link was there.

But when I went back to my other tab, the first one, that no longer worked.

I hate this company.

[SDGuy]

well, when my Time Warner bill made the leap from $60 to $90 for no change in service (other than now being "Spectrum") a few months ago, I decided it was time to dump them. Surprisingly, AT&T came in at $57 for comparable service.

[graylocks]

space-time wrote:
I hate this company.

my brother recently figured out his DSL was dog-slow. he asked how i liked my comcast internet. i told him the internet is rock solid. fast and it rarely goes down. as long as you don't need to change anything comcast is fine. but do anything that involves billing or customer service and it's pure hell.

[Bimwad]

I left that sh!t behind when I dropped them for DTV.

Too bad it isn't working out as well for you.

If/when DTV raises its prices, I'll still be ahead.

And if they don't work out their kinks, Hulu and YouTube are coming online with their OTT services, in addition to DTV, Vue, and Sling.

Perhaps even Apple will pull their head out of the sand, open up their purse strings, and join in. Isn't competition wonderful?

But, all of it will be tempered once the FCC is gutted and starts doing the media giants' bidding again.

[GGD]

Bimwad wrote:
I left that sh!t behind when I dropped them for DTV.

What sort of internet speed does DTV give you?