Posts: 1,880
Threads: 110
Joined: Jan 2025
Reputation:
0
I made a new password for my Mac Pro laptop and stupidly forgot to write it down. I know I can reset my password by using my Apple password, BUT I shut down my network when I shut down my computer, and cannot now connect to Apple with the laptop. I do not have a bootable drive with a USB-C connection.
What are my options????
Thanks for any help you can give me.
Phy
Posts: 24,633
Threads: 1,093
Joined: May 2025
Do you have a bootable drive at all? USB to USB-C adapters can be had!
Can you boot to the recovery partition on the computer and reset your account password?
Or, login to your WiFi router from another device and change the password to connect to it?
I may be getting ahead of myself on that one... have you tried just rebooting the WiFi router? Just had that happen to my mom last week. She couldn't get one of her devices to connect to WiFi, even though nothing had changed. I finally talked her through finding which "box" was her WiFi Router, and power cycling it (you'd think she was landing a 747 by radio...), and then the device connected just fine.
And yeah, DO write down your computer password. Been there, done that!
Posts: 10,327
Threads: 1,362
Joined: May 2025
Reputation:
0
what does "shut down my network" mean? Can you turn your network back on?
Posts: 7,021
Threads: 429
Joined: May 2025
What model MacBook Pro and running what OS?
With an older Mac without a T2 chip you should be able to boot to the Recovery volume (hold down Command+R at boot-time) and then launch the Terminal and enter "resetpassword" to load the Reset Password utility.
Posts: 1,880
Threads: 110
Joined: Jan 2025
Reputation:
0
MacBook Pro (13-inch, M1, 2020
I finally talked to an Apple troubleshooter, and he led me through three restarts and finally a weird restart using only the command key, then into reference (I think) language and then finally to a place where I was able to enable wi-fi, then had to sign out of the machine and finally, was able to reset a new password.. I had to reset all my mail and a couple other passwords afterwards, but all is well and my new password is written down in a secure place. That poor Apple tech deserves a raise, for he was very patient with my fumbling efforts to follow his directions.