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Listen to this story my sister just told me - (towing/boot/red tape)
#1
My sister just called me - exasperated. I had to relay this tale, as it makes me frustrated just listening to it.

She woke up this morning and there were two guys doing something to her car. She walked out there and saw that they were about to put a boot on it. She asked why, and they said "Unpaid parking tickets." She debated with them for a minute, as she said she paid her tickets, but they persisted and put the boot on. Then, they took their 8.5x11 red instruction sticker, and instead of handing it to her, they slapped it on the side of her car.

So, she gets a ride across town (St. Louis) to the place listed on the sticker. She finds out that although she paid the 2 $10 tickets, they were late, and there were late fees she did not pay, and those were "accruing." She said she didn't get notices about this, but that was why they booted the car. So, the bill is $160, and they only take cash. So she has to walk to an ATM and get enough cash (including ATM fees) to cover it. Then she asks if that's it, and the clerk says, "That's it for this office, but your car has been towed." It had only been 20 minutes, but they towed it. In fact, they booted it, knowing full well that they were about to tow it.

So, my sister gets a ride to the other side of town to the tow yard and finds out that it is $100 for the tow. They say, "That will be $120." What was the $20 for? You guessed it - storage fee. My sister actually saw them pull in with the car, and they still charged her a storage fee of $20. So, she pays the $120 and gets in her car. But her car is now making a grinding noise when she is driving. So she has to go back, and they have to hook up a tow truck to her car to lift it up again only to find that some piece had gotten stuck under there, which they had to dislodge - all the while proclaiming that it was not their fault.

So, my sister is now home, out $280 and a half day of frustration. All because of some late fees on two $10 parking tickets.

Like I said, I got frustrated just listening to this story. I can't imagine how she kept her cool.
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#2
Frustrated with your sister or frustrated with the system? I'd hope it is with your sister.

Not to be mean, but maybe she should have paid her parking tickets on time(they say the due date on the ticket, and usually even list the late fees as well)....or not parked in an area she shouldn't have(I'm assuming that since she didn't try and fight the ticket that she was guilty and deserving of the ticket) I find it hard to feel sorry for people who get themselves into situations which are EASILY fixable in the beginning then spiral out of control as the involved party doesn't follow through properly or timely.
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#3
our government at its finest?
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#4
That is insane. I remember being assessed a $40 charge on two $10 tickets. Yes, a 400% markup on two $10 tickets. I went to the hearing and was given a reduction to $80. In fact, I think it had to be cash at that point. But, your sister's story is a nightmare. I'm really amazed that these usurious "fees" have not been legally challenged and struck down.
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#5
[quote mrbigstuff] I'm really amazed that these usurious "fees" have not been legally challenged and struck down.
Someone actually has to go through the effort of fighting them before the laws can be looked at and changed. Everyone just pays the $160 or whatever and then whines. There is a system for challenging laws, it involves citizens contesting the charges and tickets. Why don't you start a court case and challenge these "unjust" fees instead of just complaining that they should have already been dismissed. My guess is that all of those fees were perfectly legal and the only recourse is talking to your lawmakers.
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#6
[quote C(-)ris][quote mrbigstuff] I'm really amazed that these usurious "fees" have not been legally challenged and struck down.
Someone actually has to go through the effort of fighting them before the laws can be looked at and changed. Everyone just pays the $160 or whatever and then whines. There is a system for challenging laws, it involves citizens contesting the charges and tickets. Why don't you start a court case and challenge these "unjust" fees instead of just complaining that they should have already been dismissed. My guess is that all of those fees were perfectly legal and the only recourse is talking to your lawmakers.
so, you are saying a 400% increase in the course of about 5-6 months is fine with you? suppose it's 400% on $1,000 instead of $10. Is that also ok with you?
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#7
[quote C(-)ris]Frustrated with your sister or frustrated with the system? I'd hope it is with your sister.
No, definitely frustrated with the system. People make mistakes, and she paid her tickets late. The system then continued to accrue fees without notification. She was more than willing to pay the late fees on the tickets. It was the ensuing morass of bureaucratic red tape that seemed to out-of-proportion.

I've paid several bills late over the years, and I've had to face consequences - late fees, finance charges, etc. When I make the mistake, I'm willing to pay the price. One time our bank changed the account number on our mortgage and didn't notify us. My auto-pays kept going from my bank, but they weren't being credited to our account, because of the changed account number. I faced a whole bunch of late fees and finance changes, and I fought for months until they were all reversed. It wasn't easy, but I felt like it was not my fault. That was frustrating.

It is not really fair to just say, "She screwed up, she deserved it." I don't think anyone deserves to go through this type of process or be treated this way.
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#8
No, I take your sister's side on this one. That IS usurious.

You know, she might also have a case on her hands if they caused damage to the car from the piece stuck under there which they forgot to remove.
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#9
That's just not right. Two $10 parking tickets should have simply gone to a collection agency if they went unpaid. Obviously the city has setup a racket to maximize cash flow on these small dollar amount tickets.

Dave
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#10
The same kind of problems were happening in Orlando a few years ago. There was finally enough of an uproar that the city changed some laws to regulate the predatory practices of the local towing companies.
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