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ATT Uverse
#1
Wanted to know what any uverse users have experienced? I STF and saw abevilac's thread from December. I'm already with ATT for my iphone and have been with bellsouth/ATT DSL for several years without a problem. For TV, I've been with DirecTV for several years (and using ReplayTV dvr's), but like the additional features and lower cost of the Uverse. Any feedback?
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#2
Are you sure it is available in your area?
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#3
I've had it for a month now. I had them hook up 4 TVs - one of which is an HDTV. They used a combination of phone line copper wire and [leftover from Comcast] coax for the install. Only one guy came out and my impression of him now is that he was not very experienced.

One of my TVs [on the second floor of my home] did not/does not have a good connection. It freezes up and gets very pixelated often. It is connected via coax that Comcast ran in from the outside; it is the farthest from the RG which is in the basement. I called for service and another [better] installer came out and that bad connection is now better but still not as good as the other TVs. The problem is that that TV is in the master bedroom where my husband likes to watch football, etc. at night from the bed. I will call again and see if I can't get a wireless connection for that TV or else have them put in a new line. [ My admittedly unknowledgeable opinion is that the line is bad.]

Other than that it's been great. I especially like that it is cheaper than Comcast. We went w/ phone and internet and TV and it costs about $130/mo where I had been paying $140/mo for Comcast internet and TV. Channels are about the same. I upped the DSL service to whatever the 3 level is and that's more than enough to get Netflix on demand streams.

My download speeds w/ Comcast ran anywhere from 4091 to 13980 Kbps and now I'm steady at 5700. The UL is a little slow at 900 but I don't upload all that often.

Let me know if you have any specific questions. The phone service has been very helpful and I give the whole experience a 6 out of 10. The whole house DVR rocks as does the 4 channel recording. For the TVs that work, I give it a 10.
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#4
We signed up for Uverse back in October. Got a $100 rebate. Signed up for the Elite internet package, HD, etc. It's still about $22 cheaper per month than what we were paying for comparable package on Comcast. And unlike Comcast, that price doesn't change. Every six months I had to keep calling Comast to get the rate back to that low point.

We've been very happy with Uverse. Service never goes down, had to reset the base once to resync internet. Comcast would go down frequently. We have two HD tv's attached, one box is a DVR. The DVR can be accessed from the other box, just can't delete or set recordings from the non-DVR box. Copper (phone) wire to the base unit, after that only coax and ethernet. I turned all of the wireless features off at the base unit and kept my wireless router (Buffalo running DD-WRT) serving the wireless. The online settings are very, shall I say, simple. There's not much prosumer level of tweaking you can do.
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#5
Filliam H. Muffman wrote:
Are you sure it is available in your area?

Yes, it's available just recently in my neighborhood.

Thanks for the feedback. Are both of you watching it in HD? It would be alot cheaper as I pay $74/mo. for local (no longdistance) landline and DSL, and $137/mo for everything on DirecTV except no DVR service since we still use our Replaytv's.
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#6
HD, yes. Phone is Vonage. Prepaid for two years before considering Uverse. AT&T did not make me get a landline. I have been trying for three months to get my iPhone and Uverse together on one bill, but that's been my only real complaint.
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#7
Yes, I'm watching HD right now -- on the HDTV it has no problem w/ pixelization. It's great. I just rechecked my bill and I was wrong - it's $140 a month but that covers all 3 - phone/TV/internet. I used to pay $140 for Comcast internet/TV and another $40 to Verizon for local phone. So the current setup is $40 cheaper and I now have local and long distance phone included.

When I went to turn in the Comcast box there were a bunch of others doing the same!
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#8
Hmmm...

I unexpectedly find that Uverse is available in my area, but in the course of looking over the options, the site has stopped responding. I hope the service works better than their website.

Still, it already looks better than what Comcast offers, though I will have to get used to the idea of set top boxes. Comcrap's annual price increases and shrinking lineup have gotten old.
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#9
My Uncle has had it since it was available in his area (well over a year now) and loves it.

One time when he did have an issue early on and called for service....ATT sent 4 guys out to his home, that day, to take care of 'whatever it was' super-fast.
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#10
AT&T just made Uverse available in my area, but for me it's expensive. They have the 300 and 400 package and my Comcast is in between as far as channels. We want all the movie stuff so I need the Uverse 400 to get them all. It works out to about $40 a month more then Comcast, but I will get DVR and more regular channels then I have now.
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