Troubleshooting Private Messages Folders: here is what I found

[special]

I made a new user account (see Left) and compared folders with my normal user account (Right).

I tried to use the same names, but obviously the description and the icons are different.
See on the left 5 folders that cannot be removed. On the right I had only 1, but when I created a few more, now I get 3 that cannot be removed and they do not match the left side. I can add more folder and remove folders, but now I am stuck with those 3, only Inbox make senses, the rest have the wrong icon and the wrong description.

No idea why this happens, only speculation is that imported users had some default folders and new users have other folders.

[GGD]

I was doing some similar experimentation just creating new folders on my transitioned user account.

And I saw those descriptions that it placed next to each, so I changed the names to match the descriptions, and it seems that it's possible to create the "Inbox", "Drafts" and "Trash Can" folders that I presume will function the same as they do for a new user.

But there doesn't seem to be a way to create the folders that function as "Unread" and "Sent Items".

That is an issue impacting lots of users and I would hope the admins would try to investigate the cause and possible solution.

[NewtonMP2100]

....what about Private Dancing......???