I've got to vent:( I raced to FedEx on Friday, but Apple didn't get the tracking info until today. No Mac Pro in sight-g

[GeneL]

I'm so pissed off. I was told that as soon as I got my G5 to FedEx they would send Apple the tag # and my computer would go out the next day and that I should get it within three or four days.

Since I hadn't heard anything from Apple, I called them and was told that they only just got the shipping notice from FedEx today and that I should have called them with the tracking number on Friday if I wanted to speed things up.

It would have been nice if the Replacement Team Member that I spoke to had told me that.

In the meantime there's no indication of any shipping date for my replacement.

Based on what I was told on Friday. I thought I'd have my new computer tomorrow.

This sucks.

[Carm]

Buck up GeneL, just have to wait a little longer.

Carm

[Spiff]

Anticipation is half the fun!

[haikuman]

It was sent to me by mistake *(:>*

[GeneL]

[quote haikuman]It was sent to me by mistake *(:>*
FOFL

Please forward it to me ASAP

[mattkime]

An Apple laptop will get you noticed, it is a true status symbol. Move up from that old ibook or bland, clunky Windows box.

[jimbrady]

He cried when he had no Mac Pro Tower today... until he met a boy who had no Mac Pro Tower tomorrow.

[GeneL]

Thanks guys,

Your comments are helping to put a smile back on my face.

GeneL

[bfd]

…… Reality. Distortion. Field.…

[N-OS X-tasy!]

If it were me, I'd call the Replacement Team Member to whom you spoke and give him grief for not following through on his promise to you. If there is one group of folks within the Apple organization who should understand the importance of following through on promises made to customers, it is Customer Relations.