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+--- Thread: Apple TV 2 and Netflix not showing up (/showthread.php?tid=128633)
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Re: Apple TV 2 and Netflix not showing up - silvarios - 12-14-2011
john dough wrote:
I did not say that I unplugged it for 30 seconds, but we had it unplugged overnight and still no luck. I am going to bring her mine (which is working) and bring that one to an Apple store for diagnosis (even though it is out of warranty). If the "fix" is not too much $, I will just have them do it; otherwise I will buy a new one for me. She is on a tight budget and I can absorb the $100 for a new one (the maximum it would cost me for a new one), if needed. I would then have a spare remote as well.
Now I'm confused??? You actually posted "unplugged and plugged back in (several times)" in your original message. I don't think anyone besides the exceptionally pedantic would think you meant unplugging and plugging several times in rapid succession. (You didn't actually mean that, did you?
) Did you mean the Ethernet cable? I assumed you meant powered it down as unplugging the cable is the only way to power down the Apple TV. If the only solution is to buy a replacement, I wouldn't fork over $100. Does she only need Netflix? Why not just get something cheaper? WiFi connection okay? Roku LT ($45 recently on Amazon, currently the normal $50 price) is just about the most inexpensive way to watch Netflix. I'm sure there are other options close in price to the LT. Seems weird to reward Apple with another sale as this is a known issue*.
Then again, you didn't say whether you tried a factory restore. Have you tried connecting the Apple TV (micro USB cable needed) to an iTunes equipped computer? You can restore from iTunes. Might work and save you a trip to the Apple Store. Worst possible case, you have to go anyway.
*While people don't definitively know what causes the problem, it has been discussed on the Apple boards for over a year; i.e. since launch of the new Apple TV.
Re: Apple TV 2 and Netflix not showing up - john dough - 12-15-2011
We unplugged everything and left it alone overnight. No, I did not unplug and plug several times in succession. The connection is wireless and it was showing 4 bars in that location. We also got to internet radio, so I know it is connecting to outside world. She bought it specifically for Netflix streaming and it was working up until recently.
She also displays her photos from iPhoto, otherwise I would suggest jumping ship to Roku (she really likes the interface of the AppleTV as well).
Re: Apple TV 2 and Netflix not showing up - silvarios - 12-15-2011
Definitely try a restore before giving up hope.
Re: Apple TV 2 and Netflix not showing up - silvarios - 12-18-2011
Any luck after the restore?