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Remote iOS Device Support
#1
I just received an email from TeamViewer and they've added remote support of iOS devices. It isn't perfect. I still can't see the screen remotely in realtime, but I can see near instant screenshots, device stats, logs and processes. I can also configure email and wifi settings remotely (assuming of course that the device currently has a sufficient cellular data connection). It isn't perfect, but will certainly help me quite a bit.

http://www.teamviewer.com/en/products/mo...ws.mds_all
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#2
Nice.

I use and prefer SimpleHelp: https://simple-help.com/ (so cheap and good - similar to Bomgar).

They have also been working on an iOS/Android support function that will be included in an update.

Not what I do, but If anybody just wants to drop a couple hundred on this and run his/her own support business out of the house, this would be the easiest way to go for ROI.
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