OT: Why do repair guys do the "We'll be there between 8:00 and 12:00)

[IronMac]

I think that both sides are guilty and there will always be a never-ending series of stories/complaints by one about the other.

[NewtonMP2100]

.. .Let me add that I have no problems with most doctors. ..most DON't overbook. . .just a few I have had experiences with did so. . .the problems is much more common for repair/cable/servicemen. ..

for some reason I always get the person that if they say from 9-5. ..either never shows up or comes a bit after 5. ..I never get the one that comes @ 9. ..

[Jem]

Reminds me of a joke I once heard about an electrician in soviet era Russia...

So Yuri is living in moscow is having electrical problems.Everytime he turn on a light a breaker blows. So call around and finds an electrician and explains his problem and says "Can you help me?" The electrician, who's name is Ivan, says, "Sure. No problem."

"Great!" says Yuri, "when can you come?"

Ivan thinks a moment and then says, "The earliest I can get there is July 1st."

Yuri is shocked and says, "Are you kidding me? Today is December 12th, that's more than SIX MONTHS from now! Are you sure you can't get here any earlier?"

Ivan mumbles apologetically but says, "No, that's the best I can do."

There is a silence at the other end of the phone, and then finally Yuri says, "Okay then, will you be coming in the morning or the afternoon?"

Now it is Ivan's turn to be surprised and he he replies "The appointment is six months away. What possible difference could it make if it is in the morning or the afternoon?"

"Well," answers Yuri, "the plumber is coming in the morning."

[C(-)ris]

When you schedule the service call tell the receptionist to make a note for the repair man that they can come early if they want to, like 6am to 8am. That gets you put on the front of the line because the guy can come in early and hopefully get more people done. More people means more money. Either that or he can take off a few hours early. It has worked for me many times.