New here, looks familiar...

[JTman]

Well, I was found and told and here I am. Looks like home, but why split it up into two forums?

Also, does this mean it'll be a full-time OWC lovefest?

I have no current issues, although I've had one in the past, but previously on that other forum it seemed like if someone raised a possible issue they were assaulted by others who were in the opinion that the company could do no wrong.

I realize that quite often these cases involved folks not going through the normal procedures for getting help, but a few times there were some valid things brought up and they were squashed.

It was just a thought I had when I heard about the new alt. forum - anyways, it's good to be back in the community - thanks in advance for any mac help and hopefully I'll be able to offer some myself.

Julian Tracy (T-bone)

[dad@home]

welcome!




Sometimes bad things happen with products from good companies.

Toyotas breakdown
Apple computers crash
Loyal Costco customers sometimes go to Walmart
Sh## happens and
OWC occasionally screws up.

What's important is how they deal with it. OWC Larry is a "can-do" kind of guy and his attitude has made him a lot of loyal customers...myself included.

dad

[RAMdnd]

LOL, George!

That always cracked me up!

Yes, this has a familiar feel, but I need to call CLARK! There's a bug or two that I can shake.

Hopefully it'll get fixed soon.

[JTman]

Yea, I've had my share of problems with Apple and with their computers. And, I had a Toyota Tercel that went to poop.

Good point.

I guess I was speaking less of the actual problems or OWC's handling of them, and more of the unpaid choir that ramped up in each circumstance.

JT

[N-OS X-tasy!]

RAMmie -- glad to see you here!! I was afraid you weren't going to make the jump.

[lafinfil]

Hey JT - Glad you stopped in

The official "OWC Screwed Me" can be found here http://forums.macresource.com/read.php?1...0#msg-1550

[owc jon]

Be kind guys It's our first few days LOL Our staff will be following threads to help those with owc related problems, but gotta let them know when it's real

Jon

lafinfil Wrote:
-------------------------------------------------------
> Hey JT - Glad you stopped in
>
> The official "OWC Screwed Me" can be found here
>
> ........................
>
>

[Lux Interior]

JTman Wrote:
-------------------------------------------------------

> I have no current issues, although I've had one in
> the past, but previously on that other forum it
> seemed like if someone raised a possible issue
> they were assaulted by others who were in the
> opinion that the company could do no wrong.

In my experience, the poster usually accused OWC (or Small Dog et al) of being a shady operation that deliberately screwed them out of their last penny and they wouldn't be able to pay the rent and their 9 children were out on the street being chased down by wolves.

Naturally, the poster got the smack down.

Of course they will make mistakes, but they will work with you to resolve issues.

[ka jowct]

In my experience, the poster usually accused OWC (or Small Dog et al) of being a shady operation that deliberately screwed them out of their last penny and they wouldn't be able to pay the rent and their 9 children were out on the street being chased down by wolves.

Not to mention being very stingy with replacement screws for 5-year-old drive enclosures. Sheesh. What an outfit.