12-20-2014, 08:05 PM
N-OS X-tasy! wrote:
[quote=Acer]
[quote=silvarios]
[quote=Acer]
I see your point, but to leave the value of the item undeclared in the paperwork was not a good idea. Contracts are funny that way.
Why not refund the paid insurance?
No argument here. Incomplete paperwork is incomplete paperwork. It goes both ways. The shipping company is arguing the insurance was technically never in effect, so they should refund the payment.
They eventually did, as stated in the article.
I wonder if the shippement arrived OK, then the person who shipped this discovered he didn't enter the amount in the form and thus he never had coverage and asked UPS for a refund on the insurance fee, do you think UPS would issue a refund? I bet not, they would say we delivered your item without damange, move on. now when they make a mistake, they use every possible excuse to deny coverage.