02-03-2017, 09:10 PM
There's a lot we don't know yet. Do you usually plug this iphone into this computer? What version OS, iOS and iTunes?
The question mark in the dock worries me. There is no good reason for a computer to forget the location of an app assuming that the computer hasn't gone through some recent, serious changes. Could be a sign of a failing drive...
FWIT, I went through a similar thing with my iP6 not long ago. Computer didn't recognize, was forced to reinstall everything, but when I was done, it was just like it was before - don't give up hope.
The question mark in the dock worries me. There is no good reason for a computer to forget the location of an app assuming that the computer hasn't gone through some recent, serious changes. Could be a sign of a failing drive...
FWIT, I went through a similar thing with my iP6 not long ago. Computer didn't recognize, was forced to reinstall everything, but when I was done, it was just like it was before - don't give up hope.