02-02-2022, 05:49 PM
Recipe,
She is correct when she says a customer can submit the claim. UPS allows it. Typically, though, the customer tells the shipper to handle the claim.
This link should give you some answers:
As a shipper, the rare time I need to submit a claim, I do it all online and receive all of the paperwork and such via email. Can't speak for what a recipient will receive. I've never done pursued one as a recipient. I've always throw it back to the shipper to let him/her deal with the agita.
Robert
She is correct when she says a customer can submit the claim. UPS allows it. Typically, though, the customer tells the shipper to handle the claim.
This link should give you some answers:
As a shipper, the rare time I need to submit a claim, I do it all online and receive all of the paperwork and such via email. Can't speak for what a recipient will receive. I've never done pursued one as a recipient. I've always throw it back to the shipper to let him/her deal with the agita.
Robert