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UPS damage claim?
#20
RecipeForDisaster wrote:
It’s $50 and the fact that she isn’t helping is making me want to dig in my heels. This is something you buy because it’s beautiful and delicious, and it’s no longer attractive and is not nearly as tasty.

It sounds like you like these and order them regularly. It also sounds like this is a small seller. So, I think either you need to let it go, or figure it out on your own, or you could risk the seller refuses to sell to you in the future if you become a PITA for her...

d4 wrote:
"Packed properly" is arbitrary. Never in my 20+ years of eBay and online purchases have I ever received a dime from any shipping company. Do they mail you a check? What does it even look like? It's a unicorn. LOL

I've had 2 USPS claims paid out to me (the eBay buyer) that I filed myself and both were questionable to horrible packing.

In one case, it was a car "tonneau" cover that was wrapped in bubble wrap and cardboard and one end cap was broken. It certainly could have had more bubble wrap on the ends for protection and the seller legitimately thought they had done a good job packing. They were helpful with the claim, sending me a copy of their USPS receipt. I sent photos of the item and the packaging in my claim and got a check (which was under $200 I think). Didn't even have to turn over the item.

The 2nd case was just a stupid seller who threw a sensitive electronic item and power adapter in a flat rate box with nothing but an air pillow or two (I think). No wrapping, no padding, nothing. USPS delivery person then dropped it over a 6' fence during delivery, but it could have been broken anywhere. I submitted a claim and got a check, but this item wasn't fully insured, so I only got the default limit ($50 or $100, can't remember). Didn't have to turn over the item again.
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Messages In This Thread
UPS damage claim? - by RecipeForDisaster - 02-02-2022, 12:12 PM
Re: UPS damage claim? - by mattkime - 02-02-2022, 12:51 PM
Re: UPS damage claim? - by RecipeForDisaster - 02-02-2022, 12:54 PM
Re: UPS damage claim? - by Robert M - 02-02-2022, 12:56 PM
Re: UPS damage claim? - by RecipeForDisaster - 02-02-2022, 01:14 PM
Re: UPS damage claim? - by Acer - 02-02-2022, 02:10 PM
Re: UPS damage claim? - by RecipeForDisaster - 02-02-2022, 02:16 PM
Re: UPS damage claim? - by Robert M - 02-02-2022, 03:01 PM
Re: UPS damage claim? - by RecipeForDisaster - 02-02-2022, 03:54 PM
Re: UPS damage claim? - by d4 - 02-02-2022, 04:07 PM
Re: UPS damage claim? - by Robert M - 02-02-2022, 04:28 PM
Re: UPS damage claim? - by RecipeForDisaster - 02-02-2022, 04:29 PM
Re: UPS damage claim? - by d4 - 02-02-2022, 04:41 PM
Re: UPS damage claim? - by d4 - 02-02-2022, 04:50 PM
Re: UPS damage claim? - by Robert M - 02-02-2022, 05:07 PM
Re: UPS damage claim? - by RecipeForDisaster - 02-02-2022, 05:10 PM
Re: UPS damage claim? - by Robert M - 02-02-2022, 05:19 PM
Re: UPS damage claim? - by RecipeForDisaster - 02-02-2022, 05:23 PM
Re: UPS damage claim? - by Robert M - 02-02-2022, 05:49 PM
Re: UPS damage claim? - by Gareth - 02-02-2022, 05:49 PM
Re: UPS damage claim? - by RecipeForDisaster - 02-02-2022, 06:03 PM
Re: UPS damage claim? - by RecipeForDisaster - 02-02-2022, 06:11 PM
Re: UPS damage claim? - by btfc - 02-02-2022, 06:50 PM
Re: UPS damage claim? - by RecipeForDisaster - 02-02-2022, 07:08 PM
Re: UPS damage claim? - by btfc - 02-02-2022, 07:19 PM
Re: UPS damage claim? - by RecipeForDisaster - 02-02-2022, 07:22 PM

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