Office Depot issued credit for misrepresented iPod speakers-YEA!

[rgG]

celliott,
In your order confirmation email there is a link to send OD an email, called "email support". I clicked on that and it took me to a page to send an email. In the drop down I picked the "return/exchange" heading ( I think that is what it was called). Here is the text of the email:
" I recieved the SKU#148708342-iPod/MP3 "Portable Speakers With Dock Station" which I ordered. These are advertised as "This compact portable speaker system does double duty as a docking station for your iPod or MP3 player." It also says "Also includes an AC adapter, a USB cable and a user's manual." It has neither a docking station nor a USB cable. Did I not get the right product? I am very disappointed that what I thought I ordered is not what I received. Please advise."

I think they have gotten many many calls and emails about these already and my guess is all you have to do is mention that they are not what you thought they were and they will issue credit.

HTH. Be sure to check "response required" (or something like that) if you want a return email from them. Good luck.