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what would you do?
#11
Don't call them. And don't watch the extra channels.
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#12
space-time wrote:
there is no "box". Cable comes straight into the TV. 100% analog, nothing digital here yet. well, there is a splitter for the modem, but that's it.

Are you sure that it's 100% analog? Do you have a tv with a digital tuner?

When I got rid of my analog cable box, I discovered that the tuner on my tv could get about 30% more cable channels than I was getting with the box. The box was blocking all of the digital and HD channels.

I was still getting the package that I was paying for. Just more of it. The extra channels were mostly digital sub-channels from local stations and the HD versions of some of the basic cable channels. There were also a bunch of foreign language channels... dunno why those were blocked by the box.
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#13
space-time wrote:
What amazes me is that people on this forum are always very honest and correct, yet in cases like these, the vote is now Yes 0 No 7

seems like everyone hates these big companies?

I think that's probably a good assumption. But, as M A V I C noted, getting them to change things to the correct setting is almost asking for more trouble. I don't think the karma points are worth it, because you'll have to spend time on their (probably crappy) phone system, and then you'll talk to someone who will schedule a person to come out to your house (and probably expect you to be there, even if it's only to install a filter on the external cable). The extra electrons flowing into your house with the fancy channels isn't physically costing the cable company one cent.

Who loses if you don't call? The cable company? In principle, I suppose they do, but in reality, they're not losing a thing, and they're getting money from you (and it's probably a bit of a rip-off). I agree with Yoyodyne ArtWorks--this may be a ploy to get you hooked. I wouldn't lose sleep over it, and I also would prepare yourself to lose the channels in the future (i.e., make sure your favorite show isn't on one of those channels...).
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#14
Someone I know still has her basic cable service even tho' she has been putting in a request for cancel for many months now.
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#15
Heh. In our area the service (Was Comcast) was serving up pr0n on a side channel late at night. Unencrypted and open to everyone, but they had people who signed up for it pay extra.

Some well meaning church lady called them and complained, and that was the end of that.
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#16
If your account was just opened or modified for a free offer, it's not totallly uncommon for them to throw enticement channels in for 30 to 90 days.
Watch your monthly bills, though.
I've heard they might start charging, but will shut them off if you call to tell them to remove both the charge and the service. Kinda sleazy way to do it , but that first joint might have been free, too. :-)
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#17
If you want to be a stickler, the safest thing to do is to just not watch the "extra" channels. Then if they try to charge, you can honestly say that you never ordered the extra channels, didn't know they were there, and never watched them. This way you are karmically covered with less risk that your service will be broken when they try to fix it.
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#18
When the installation was done, didn't the tech have you turn on your TV and see if all the channels were coming in clear? That would have been an opportune time for you to say that you're getting more channels than you ordered. Once you've informed a cable employee of the discrepancy, I'd say your moral duty has been fulfilled.
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#19
They do that on purpose so you'll get addicted to the extra channels.

I believe that this is most often the case. The rest of the time it's sloppy work on their part.
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#20
Absolutely call them and 'fess up. Then be surprised when they bill you for all the extra content you've been receiving back 'till the time it began.
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